How can I send back my items?
How long does it take to make an exchange?
What can I do if the items I have received are damaged?
What about the warranty time?
How do I get my money back?
What happeness to my credit after an exchange?
Right of withdrawal
DefShop’s logistics partner for Great Britain is UPS.
UPS stands for the United Parcel Service, a large logistics company, with which we will send your express order.
UPS is the world’s largest express and parcel courier service and a leading provider of specialised courier, logistics, capital and eCommerce services. Everyday, UPS manages the flow of goods, finance and information in over 200 countries and regions.
Special deadline for returning goods around Christmas